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Trusted Since • 2006
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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
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Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

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Privacy Policy – Mercury Travel Uzbekistan

Privacy Policy – Mercury Travel Uzbekistan

At Mercury Travel, we respect your privacy and are committed to protecting your personal data when you visit our website, contact our team, request travel information, or book our tourism services in Uzbekistan. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it. By using our website, you agree to the terms described in this policy.

 

1. Privacy Policy Overview

This Privacy Policy applies to personal data collected through the Mercury Travel website, online contact forms, booking requests, payment forms, email communication, and other direct interactions with our company. The purpose of this policy is to provide clear and transparent information about how we handle data related to tour bookings, travel arrangements, customer communication, and service delivery.

2. Collection of Personal Data

We may collect personal information when you submit a form, request a tour, make a payment, contact our team, or use our website. The information we collect may include:

  • Full name
  • Email address
  • Phone number
  • Nationality and passport details when required for tickets, hotel registration, or visa support
  • Travel dates, tour preferences, number of travelers, and related booking details
  • Payment-related information processed securely through authorized payment providers

3. Purpose of Data Collection

Mercury Travel collects personal data only when it is necessary for providing travel services, processing requests, or meeting legal obligations. Your information may be used for the following purposes:

  • Processing tour bookings, event orders, and travel service requests
  • Preparing itineraries, confirmations, invoices, and service documents
  • Communicating with you before, during, and after your trip
  • Arranging hotels, transport, railway tickets, guides, transfers, or visa support
  • Providing customer assistance and responding to your questions
  • Meeting legal, financial, tax, or regulatory requirements

4. Data Storage and Protection

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, alteration, or disclosure. These measures may include secure servers, encrypted website connections, limited internal access to customer data, and the use of trusted third-party systems for payment processing and service coordination.

All online payments are handled securely through authorized payment providers such as OCTO Payment System. Mercury Travel does not store full bank card details on its website.

5. Disclosure to Third Parties

We do not sell, rent, or trade your personal data. However, some information may be shared with trusted partners when it is necessary to provide the service you requested. This may include hotels, transport companies, airlines, railway systems, licensed guides, payment providers, or government authorities when required for visa support, registration, compliance, or legal purposes.

We share only the information required to complete the service and expect our partners to handle personal data responsibly and securely.

6. Your Rights as a Data Subject

You have the right to request access to your personal data, ask for correction of inaccurate information, request deletion where applicable, or withdraw consent for certain types of processing. Some data may need to be retained when required by law, accounting rules, booking records, or official travel regulations.

To exercise your rights, please contact us at: info@mercurytravel.uz

7. Cookies Policy

Our website may use cookies and similar technologies to improve user experience, analyze traffic, understand how visitors interact with our pages, and improve website performance. Cookies help us make our website easier to use and more relevant for visitors interested in Uzbekistan tours and travel services.

You may control or disable cookies through your browser settings. For general information about international data protection standards, you may visit: GDPR Overview.

8. Company Information

Mercury Travel is a professional tour operator based in Uzbekistan, providing inbound and outbound travel services since 2006. Our services include guided Uzbekistan tours, hotel bookings, transport arrangements, airport transfers, railway ticket support, visa assistance, event services, and customized travel coordination for individuals, groups, and business clients.

You can learn more about our services on our Uzbekistan tours page
or contact our team through the contact page.

9. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact Mercury Travel directly.

Email:
info@mercurytravel.uz
Website:
mercurytravel.uz/contact-us/