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Trusted Since • 2006
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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
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* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

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Public Offer

Public Offer

for Transport and Related Services

LLC “MERCURY TRAVELS“

1. General Provisions

This public offer (the “Offer”) is an official proposal of LLC “MERCURY TRAVELS”
(the “Provider”) to any individual or legal entity (the “Customer”) to enter into
a service agreement.

Acceptance of the Offer is carried out by making payment. From the moment of payment,
this Offer becomes a valid contract.

2. Subject of the Agreement

The Provider undertakes to render transport and related services (including but not
limited to transfers, vehicle rental with driver, event organization, and other agreed
services), and the Customer undertakes to pay for them.

3. Ordering and Payment Procedure

  • The cost of services is specified in the commercial proposal provided by the Provider
    and agreed with the Customer in writing or electronically.
  • Payment is made via bank card through the OCTO payment system or other agreed methods.
  • Payments are made in Uzbek soums (UZS), US dollars (USD), and euros (EUR).

4. Service Delivery Terms

Services are provided on the agreed date and time upon confirmation of payment.

5. Cancellation and Refund Policy

  • Cancellation 14 calendar days or more before the service date — 100% refund.
  • Cancellation less than 14 days before the service date — non-refundable.
  • In exceptional cases (e.g., force majeure), partial refunds may be issued at the
    Provider’s discretion.
  • For certain services (group accommodation, large-scale shows, major events), the
    cancellation period for a full refund may be 30 days or more.
  • Refunds (if applicable) are processed within 5–7 business days to the original
    payment method.

6. Force Majeure

The Provider is not liable for non-performance due to force majeure.

7. Payment Security

All online payments are protected by the OCTO payment system
infrastructure and verified through 3D Secure.

8. Confidentiality

The Provider processes Customer data in accordance with Uzbek law and uses it solely
for service delivery.

9. Final Provisions

Payment constitutes acceptance of this Offer. The agreement is deemed concluded upon
receipt of payment.